Speed Dial
A cost-effective lone working solution straight to your mobile phone
From just £4 per month – no need for dedicated lone worker devices
Skyguard Speed Dial enables any mobile phone or PDA to connect to our Incident Management Centre (IMC)
at the press of a button. The service provides cost-effective backup to lone workers and vulnerable
individuals, without the need to carry additional devices or install software. On activating an alarm
our Controllers will access the situation, reassure the user and follow their personalised escalation
procedures. Our online Customer Service Centre allows the user or administrator to update their personal
details and procedures in real-time, 24/7.
The service also allows an additional speed dial button to be programmed to call our voice memo (Amber Alert) system. This allows
the user to leave a message, giving details of where they are going and who they are meeting, for example.
The memo will be made available to our Controllers providing them with useful additional information in an emergency.
No additional equipment or capital outlay required
At risk individuals can be protected without the need to carry additional devices, resulting in a cost-effective solution.
No software installation required
The user simply saves our Incident Management Centre (IMC) number as a speed dial button on their handset. On receiving an alarm our IMC software recognizes the number and presents the Controller with the user’s personal details.
Two-way audio with our IMC
Our 24/7, purpose built IMC, accredited to BS 8484 and BS 5979 (Category II), will immediately respond to alarm activations. Two way audio allows our Controllers to communicate with and reassure the user, if it’s safe to do so.
Customer Service Centre
Individual customer access to Skyguard's online Customer Service Centre (CSC), enables the user or administrator to securely update and maintain their account details and personal information, in real-time 24/7. This means the information is immediately available to Controllers if the alarm is activated. The CSC also allows customers to create bespoke alarm escalation procedures depending on your requirements.
Voice Memo (Amber Alert)
This feature enables users to leave voice memo (Amber Alert) messages specific to their situation, such as who they are meeting, where, and for how long. This may be useful if GPS is not available, such as when entering a building. The memo is immediately available to Controllers if an alarm is activated.
Recording
All calls and actions are digitally recorded on secure servers within our IMC, should they be needed as legal evidence. Skyguard’s audio recordings have led to numerous successful prosecutions.
Flexible Terms
Our flexible terms mean you don’t need to sign up for lengthy contracts.
You can see how our service works or contact us to request a live demonstration of our MySOS personal alarms and service at a time and place convenient to you.