Welfare Check and Timer

Convenient and cost-effective lone worker solutions

From just £7 per month – easy application to use

Skyguard's Welfare Check and Timer are SMS based services which provide lone workers with convenient and cost-effective protection. They can be used individually, together, or combined with other services such as the GEMshield or MySOS lone worker devices.

Welfare Check

Welfare Check sends periodical SMS messages to the user's mobile phone asking them to confirm they are okay, at time intervals set by their employer. Each SMS received requires a "Yes" reply back within a predefined time period, to confirm the employee is safe. If no response is sent, or a differently worded SMS, an alarm is escalated to Skyguard's dedicated Incident Management Centre (IMC). Here trained Controllers will be presented with the user's personal information and will follow the bespoke escalation procedures set by their organisation.

Timer

The Timer service works in a similar way; the user sends an SMS to Skyguard's system with the time at which their appointment is due to finish. To cancel the timer the user simply sends another SMS to our system. If the timer is not cancelled, an alarm is escalated to Skyguard's IMC where our Controllers will follow the predefined escalation procedures.

All aspects of both services can be fully customisable via SMS or online using our Customer Service Centre portal, to suit any organisations particular requirements.

You can see how our service works or contact us to request a live demonstration of our MySOS personal alarms and service at a time and place convenient to you.