Flexible telecare solutions
Telecare units not limited to the home from just £6 per month – Device included!
Over 1.75 million people in the UK rely on a Telecare service to allow them to lead more independent lives, whilst giving loved ones the peace-of-mind that there is always someone there in an emergency. However, traditional phone-based telecare systems have their limitations, such as one-way communication, costly installation and limited for use in the home, to name a few.
Skyguard Telecare overcomes these limitations and is proven to transform the lives of vulnerable individuals by giving them greater independence and providing effective personalised support, wherever they go. As the Skyguard solution utilises GPS technology in a convenient portable personal safety device, it is not confined to the home, allowing the individual to wear it as a pendant, affix to belt, or attach it to a keyring.
First-class Telecare wherever you are
Help is available at the touch of a button; using small, lightweight personal safety alarms (including the MySOS – the UK’s smallest personal safety alarm), the alarm can be raised with one simple action, 24 hours a day, 365 days a year.
Upon activating the alarm, the user will be connected to our 24/7 manned UK-based Incident Management Centre (IMC), where professional, highly-trained controllers instantly know who has raised the alarm, their exact location, any medical history and other important details, and who to contact in the event of an emergency.
Our controllers will make sure it’s safe to talk, and will reassure the user that help is on the way, whilst summoning the appropriate emergency services, our own trained National Response Service or one of the pre-determined contacts, such as family, friends, carer or warden. We’ll even stay on the line until help has arrived and the incident has been resolved, giving vital support for anyone in a time of need.
In addition to these features, our service includes full use of our Online Customer Service Centre portal. It allows you to keep track of your account, including assigning personal safety devices to users (our alarms are transferable between users at the click of a mouse, at no cost). You can update personal details (vital if your users have new medication, illness or other essential information required in an emergency), and comes with tracking and locating functions via on-screen map or direct to your mobile phone via an SMS text message - perfect for Dementia or Alzheimer’s sufferers.
Self-managed Telecare from just £6 per month
Our devices can also be configured to connect into your own Telecare and Telehealth call centres or carers for a low price of just £6 per month. Because we’re a fully-managed end-to-end service provider, we can tailor our service to your specific needs.
A full list of our personal safety devices and services can be found here.
The solution has delivered significant cost savings to Councils and Sheltered Housing Associations at a time when budgets are under increasing pressure, allowing resources to be channelled into areas where they are needed most.
Benefits include:
- Personal safety alarms can be easily transferred between users at no cost
- GPS technology allows them to be taken anywhere – not limited to the home
- No costly installation of bulky telecare units.
- Our MySOS – the UK’s smallest personal safety alarm can be conveniently worn around the neck
- Locate the personal safety device via an online map or mobile phone
- Device can call and send its location to a carer, Skyguard's Incident Management Centre or your own call centre
- Update user's information such as medical conditions and emergency contacts in real-time, 24/7
Find out how our personal safety service works,
or contact us to discuss your requirements.